Introduction
Welcome to the Imtyazat app ("we," "our," or "us") privacy policy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").
We respect your privacy and are committed to protecting your personal data. Please read this privacy policy carefully to understand our practices regarding your personal data.
To use the IMTYAZAT App, users must accept this Privacy Policy during the activation process. This acceptance is mandatory to access the app's services.
Information We Collect
We may collect information about you in various ways, including:
Personal Data
When you register and use our Service, we collect:
- Contact Information (Name, email address, and mobile number)
- Profile Information (preferences)
- Device information and technical data (device ID, IP address, operating system)
- Location data (when using the map feature to locate stores)
Usage Data
We may also collect information on how you access and use the Service, including:
- Interactions with offers and discounts
- App usage statistics
- Features accessed
- User preferences
- App activity
How We Use Your Information
We may use the information we collect for various purposes, including to:
- Verify your eligibility for the Service
- Provide and maintain our Service
- Notify you about changes to our Service
- Allow you to participate in interactive features of our Service
- Provide customer support
- Gather analysis or valuable information to improve our Service
- Monitor usage of our Service
- Detect, prevent, and address technical issues
- Personalize your experience
- Provide location-based services, such as showing nearby stores and offers
Disclosure of Your Information
We may share your information with:
- Ministry of Foreign Affairs administrators (for verification purposes)
- Service Providers (to perform services on our behalf)
- Business Partners (companies offering discounts through our platform, with your consent)
- Law enforcement and other parties as required by law
We do not sell your personal information to third parties.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
For enhanced security, users login using One-Time Password (OTP) verification. During first-time registration, the OTP is sent to the user's email, followed by OTP verification via SMS for subsequent logins. No permanent passwords are stored.
MOFA applies stringent data security and privacy practices that comply with Qatar's data protection and privacy laws.
Users are responsible for protecting their device and login credentials. MOFA holds no liability for unauthorized access arising from lost or compromised credentials.
Your Data Protection Rights
As a user of the IMTYAZAT App, you have the following rights regarding your personal data:
- The right to update your personal information
- The right to request deactivation of your account
- The right to know what personal data is being collected
Please note that the app currently does not offer options to disable data sharing preferences or review all shared data. Users who previously deactivated their accounts may reactivate them at any time if they are part of a qualifying organization.
To exercise any of these rights, please contact us at info@imtyazat.qa.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We will notify you of significant policy changes via email, app notifications, or SMS messages. Continued use of the App constitutes acceptance of the updated Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@imtyazat.qa
Address: Almirqab Tower, West Bay, Doha, Qatar
Last Updated: May 15, 2025
